This website includes course materials and other resources collected for my technical communication class. I hope others will post comments and materials frequently. I also regularly post technical communication and EdTech articles using this homepage. Let me know if you have any questions about the site or the course. Cheers!
Americans have worried about the performance of our public schools for decades, and the charter school movement arose during the 1990s when some education reformers decided that government regulations kept traditional public schools from changing their policies and curriculums, streamlining their budgets, and holding themselves accountable for student performance. While traditional public schools operate under the control of local school boards, charter schools receive renewable contracts from cities, states, and nonprofits and usually stay open if their students meet state standards and pass national standardized tests at acceptable rates. Since the first charter schools opened thirty years ago, their visibility and popularity have increased dramatically; between 2000-2001 and 2015-2016, the number of students who attend charter schools nationwide has increased from 400,000 students to 2.9 million, and this population has grown about 10-15% every year since the mid-2000s. While advocates of charter schools claim that these programs save money and improve student outcomes compared with traditional public schools, the opponents of the charter movement question the academic benefits of charter schools and underscore how much stress charters place upon local school districts. Charter schools still only work with about 5-6% of all American students, but Secretary of Education Betsy DeVos clearly believes charter schools and voucher programs represent the future of American education. We must accordingly examine how well charter schools perform compared with public schools and whether their potential drawbacks make them a distraction from more-useful education reforms.
The Center for Research on Education Outcomes (CREDO) at Stanford University released its second comprehensive study comparing charter schools and traditional public schools with similar demographics in 2013, and the study produced three main results: 1) Charter schools have improved significantly since the first CREDO study from 2009. 2) Traditional public schools and charter schools provide nearly the same amount of academic growth for their students. 3) Charter schools have the most success with poor African-Americans and Hispanic-Americans, English-Language Learners, and students from all backgrounds who need special education services. When CREDO published its 2009 study, traditional public schools outperformed charter schools for Math and Reading across every social, economic, and racial category. The students who attended charter schools received the equivalent of seven fewer days of Reading instruction and twenty-two fewer days of Math instruction than their traditional public school counterparts. The 2013 study, however, concluded that students from charter schools had eight more days of Reading growth than students from traditional public schools and the same average Math performance. Overall, charters and traditional public schools currently provide about the same quality of education for their students, but charter schools have disproportionate benefits for demographics that public schools often leave behind (see chart below).
Last fall, I spoke with one of my former English teachers about her work with Khan Lab School, the experimental Bay Area campus founded using the philosophy of Salman Khan. I have finally read Khan’s book The One World Schoolhouse, which describes the main problems with the American education system, the potential solutions Khan himself has drawn from the success of Khan Academy, and his vision for the future of K-12 and higher education. While I have some reservations about the proposals from the book and hope I can eventually tour Khan Lab School itself, I respect how clearly Khan explains the drawbacks of the traditional assembly-line model of education and the logic behind his proposed alternatives. Whether or not his One World Schoolhouse will become reality over the next few decades seems beside the point: Khan helps us articulate which parts of our education system cause so much frustration among students and educators alike and challenges our fundamental assumptions about the structure, methods, and objectives of the classroom.
Since President Trump released his recently-suspended executive order against the entry of Middle-Eastern travelers and Syrian refugees into the United States, many Americans have cited the reported increase of violent crime across Sweden to defend the policy and the hostility of the Trump administration towards immigration. Conservative think-tanks and news sources, including the Gatestone Institute, the Express, the Daily Caller, and Breitbart, have asserted that countries with Middle-Eastern immigrants have unusually-high crime rates because foreigners, particularly refugees, commit crimes at much higher rates than native-born citizens. These news outlets frequently reference a sudden rise of the crime rate of Sweden over the past two years to prove that its relatively permissive immigration policies have placed the entire country at risk. Reports from Gatestone, the Express, and Russian national media outlets have even claimed that some neighborhoods in Sweden have become “no-go” zones where law and order has completely collapsed. While cursory research shows that the Swedish organization supposedly responsible for the secret report documenting these “no-go” zones, the National Criminal Investigation Service, does not exist, the question remains: has Sweden experienced abnormally high crime-rates over the past two years because of its admission of Middle-Eastern immigrants?
If we consult Swedish crime statistics from 2014-2016, the answer is probably not. The Swedish National Council for Crime Prevention has released preliminary data that show that the number of reported crimes decreased from 2014 to 2015 and then rose slightly from 2015 to 2016. Overall, the crime rate and the frequency of violent crimes have actually fallen from 2014 to 2016 during the peak of the supposed “refugee crisis.” For example, 6,700 cases of rape were reported in Sweden during 2014 compared with 5,920 in 2015 and 6,560 in 2016. Despite the publicized increase of the overall crime rate, the entire country only experienced 6,500 more crimes in 2016 than in 2015 out of 1.5 million crimes total (an increase of less than half of one percent). If we examine long-term figures from the Swedish Crime Survey, the murder rate has remained steady between 2-4 cases per 100,000 citizens since 2000 (the highest rate, ironically, appears for the year 2010). Since the middle of the twentieth century, the number of convictions for all crimes across Sweden has decreased significantly, from 300,000 during the 1970s to 110,000-130,000 during the 2000s. The only violent crime with any evidence of an increase over time is rape, an offense that the Swedish government has redefined since 2005 to include not only physical sexual assault but also sexual harassment and unwanted gestures and glances. Sweden now records every separate instance of harassment as its own count of rape, which makes its national rape figures higher than some other European countries (if an offender makes one sexual comment every day for a month, for example, he or she may be prosecuted for thirty counts of rape). Reports clearly show that Sweden has not experienced any short-term or long-term crime increase because of its immigration policies.
Over the past few weeks, supporters and opponents of the Trump administration have fought over the constitutionality of his immigration order, the appointment of Betsy DeVos for Secretary of Education, and the size of the crowd at his inauguration. Whether we agree or disagree with these decisions, we should not let our politics overshadow the most worrisome result of the Trump administration: the presentation and circulation of “alternative facts.” Kellyanne Conway, the Counselor to the President, coined the term when she asserted that aerial photographs, public transportation records, and statistical estimates could not disprove the claim from White House Press Secretary Sean Spicer that more Americans attended the Trump inauguration than that of any other president. The possibility of “alternative facts” has become one of the primary defenses of the Trump administration, and many Americans who support President Trump believe the media has misrepresented facts with the explicit objective of undermining his actions. Those who have sided with Conway present two related arguments: 1) We cannot completely remove subjective biases from our perceptions of reality, so all facts contain some bias. 2) If facts cannot escape bias, then one set of “facts” cannot have any more validity than another set of “facts.” Therefore, what we consider the truth and the truth itself are more or less the same, and we can counter any fact with an “alternative fact” backed with any amount of evidence, research, or subjective belief.
Carl Bergstrom and Jevin West, two professors from the University of Washington, have recently developed a course which teaches college students how they can recognize and challenge everyday bullshit. Fact-checking seems particularly relevant given our current political climate, and Bergstrom and West have focused their syllabus on the misuse of statistics and graphs which directly contradict empirical facts. When we hear outright lies from friends, family, elected representatives, advertisers, corporations, teachers, etc., we can normally uncover the truth with careful research. Bergstrom and West ask how much this situation changes when data itself becomes one of the basic means of warping reality. If scientists, politicians, news outlets, and spokespersons misrepresent and bury facts with rhetoric, statistics, and graphics, then we must consider when, how, and why others might manipulate us. Bergstrom and West themselves claim that bullshit does not end with news and politics: it enters academic journals, TED lectures, published books, and (perhaps most problematically) classrooms nationwide.
The course website includes specific case-studies of statistical bullshit, academic essays about the spread and detection of bullshit, and clear statements of purpose from its two architects. I highly recommend the site for instructors concerned with how well their students analyze evidence, and the cases from the website can spark useful discussions about why even 99% caffeine-free products still contain high doses of caffeine and why over $70 million of fraud should not end the national food stamp program. Students can then locate and discuss their own examples of popular and academic bullshit, and the authors of the course have requested more case-studies and articles for future versions of their syllabus. You can find the website here: Calling Bullshit Course Website.
The most difficult conversations instructors have with their students normally involve their grades. I clearly remember one technical communication student who came into my office during the week before finals and asked how he could increase his current B into an A for his cumulative GPA. Hunched over my laptop so we could see the screen, we reviewed the grade-book for thirty minutes and eventually calculated that he could not raise his grade unless I waived two penalties that he had previously received for late assignments and scored 100% on his final project. Then the student abruptly changed his argument: instead of asking how he could improve his grade, the student claimed he simply “deserved” an A because of the time and energy he had put into the course. “Well, you won’t let me have an A,” he said, “so I guess my GPA is ruined.” He left my office without another word.
Students and professionals often believe their success depends only upon their effort. The student who visited my office assumed he could earn an A days before the end of the semester because he could still submit one more project; then he concluded his effort mattered more than his actual performance. Carol Dweck and other theorists have demonstrated how growth mindsets, where people associate their successes and failures with their actions instead of their innate abilities, improve how students learn and apply new skills and content-knowledge, but we cannot neglect the importance of results. Educators and executives can and should reward their students and employees for effort, but effort alone does not produce successful essays, lesson-plans, software, and business plans. Grade inflation and professional complacency have made us confuse effort with success and lowered the bars for satisfactory and exemplary work.
Success arises from three separate factors:
- Effort: The time and commitment we devote towards our objectives.
- Skill: The natural talents which help us achieve our objectives.
- Experience: The relevant practice we can apply for our objectives.
If we define success using the academic and professional outcomes of any project, then success normally requires at least two of these factors. Consider the following example: my professor assigns a ten-page essay about the contemporary reception of The Origin of Species for my history-of-science class. If I barely spend any time on the project, cannot write clearly, and have minimal experience with academic research, then I will most likely fail the assignment. Even spending days on the project, having exceptional writing skills, or knowing the proper structure for historical essays may not fix the problem: the other two factors will outweigh the third. Without the benefit of skill or experience, my essay will improve with increased effort but probably will not receive an A.
Three years ago, Bill Gates delivered a ten-minute TED presentation about the lack of meaningful feedback teachers receive so they can improve their instruction. Gates believes other countries outperform the United States across every subject for K-12 education because the United States has no system for the development of entry-level teachers with high-quality models, mentors, and evidence of the effectiveness or ineffectiveness of their own practices. Gates offered a controversial solution: recording teachers across the country and evaluating their performance based upon student outcomes and the videos themselves. While Gates conceded this proposal would cost approximately $5 billion and would probably face immediate resistance from teachers and districts, he asserted the benefits of this program would significantly outweigh its costs. You can watch the entire presentation below:
The question remains: should we record our teachers, and how should we use the information collected from these videos? Gates and his supporters list several benefits of recorded lessons: these videos can help teachers recognize the relative success of their own lectures, activities, and classroom management procedures; share effective lessons and policies with their colleagues; produce databases of the best-practices of instructors nationwide; and identify teachers who deserve rewards for their work or need additional guidance and support. Nevertheless, this proposal has some potential drawbacks. First, continual video would significantly reduce the privacy of teachers and students during class. Second, if administrators used these videos for teacher evaluations, then districts would need regulations against “cherry-picking” positive or negative results for specific instructors. Finally, schools need resources so they can not only identify the limitations of their current methods but also incorporate technology, policies, and personnel whenever shortcomings are identified. Overall, I believe we should let teachers record themselves so they can improve their own instruction but feel we should approach any mandatory video system with caution.