Usability Tests with Fruit

While usability testing has entered the mainstream of technical communication and education technology over the past twenty years, engineers, students, and executives do not always grasp the value of these tests. The video below will bring back fond memories for anyone who has conducted usability tests and humorously introduces some of its methods: think-aloud protocols, eye-tracking, post-test interviews, etc. If nothing else, the video demonstrates the patience of usability professionals and reminds us why even simple designs should always involve real users.

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